It is your business to see that rents are collected and that rules and regulations set forth in your rental agreement contract are obeyed. You must never allow a tenant to intimidate you! It almost always leads to “poor decisions” on your part. Perhaps the most common mistake landlords make is to allow the tenants urgency to become your urgency. I’m hard pressed to think of any situation, so compelling, that there wouldn’t be enough time to think through. For example, if there’s a fire at my property, the community fire department will handle everything. As for me, I’m protected by insurance on the building. Should someone die in my house, I’ve yet to meet any landlord who’d be of much help! The county coroner is the one you need.
Avoid personal conflicts over such matters as life-style, housekeeping (inside) and moral issues. That’s not your business! If you feel compelled to change your tenants, try praying for them! All matters relating to their tenancy should be kept strictly business. Obviously, it would be a poor business decision to keep an unruly or destructive tenant because that would cost you money! Making money is top priority in the landlord business, same as any other business.
Land lording is not fun – so don’t consider it a hobby! You must prepare yourself mentally to deal with tenants (all kinds of tenants). They are your customers. As such, they deserve the kind of treatment you would normally extend to any good business customer.